Penser vite et parler juste - Le guide de la communication spontanée
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Penser vite et parler juste - Le guide de la communication spontanée
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Narrado por:
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Hervé Lacroix
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De:
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Matt Abrahams
Acerca de esta escucha
Dans l'art de s'exprimer, il n'y a pas que les grands discours qui comptent : ceux-là sont le plus souvent très bien préparés. La plupart de nos communications professionnelles et personnelles se déroulent dans des situations spontanées, où il faut s'exprimer sur le vif, sans trop réfléchir : un cours, une réunion, une soirée... et nombre d'entre nous se laisse envahir par l'anxiété et la peur de mal dire. Or nous avons tous le pouvoir de nous améliorer et de devenir de bons communicants.
En s'appuyant sur son expérience, Matt Abrahams propose une stratégie en 6 étapes pratiques, de la gestion des émotions, aux conseils pour affûter ses idées, afin de gagner confiance et force de conviction dans toutes les prises de paroles.
Table de matières :
- Introduction
- Apprivoisez l'anxiété
- Optimisez la médiocrité
- Gardez l'esprit ouvert
- Faites mais écoutez aussi
- Organisez la spontanéité
- Restez concentré sur l'essentiel
- Excellez dans les conversations banales
- Hommages et présentations
- Convainquez sans être parfait
- Questions réponses haut la main
- Feedback sans fiasco
- Savoir dire que vous êtes désolé
- Epilogue
Reseñas de la Crítica
Si vous avez déjà eu du mal à trouver les bons mots au bon moment, ce livre est une lecture essentielle.
-- Daniel Pink, auteur du best-seller
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