HowExpert Guide to Serving
101 Tips to Learn How to Serve, Give Excellent Customer Service, and Achieve Success as a Server in the Restaurant Industry
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HowExpert Guide to Serving
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Narrado por:
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Brittney Lynn
Acerca de esta escucha
If you want to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry, then check out HowExpert Guide to Serving.
Being a server--well, a good server--is so much more than taking an order and dropping food off at a table. Serving with hospitality can open doors to meaningful interactions with strangers, long-term relationships with regulars, and, ultimately, consistent financial success.
If you’re new to the restaurant industry, want to improve your skills, or just curious about how to succeed as a server, look no further. As an eight-year veteran and single mom who has been able to raise two kids on server income alone, you can trust me when I say I know what I’m talking about.
I’ve listed the best 101 tips, tricks, and stories I’ve accumulated over the years throughout this book, with just a pinch of “I’ve been a server for far too long” sarcasm that I know other veterans will appreciate.
By listening to this book, HowExpert Guide to Serving, you will:
- Learn the difference between hospitality and service.
- Uncover little tricks along the way to increase not only your check average but your tips.
- Hear stories of how these tips played out in real life while laughing along the way.
- Gain more knowledge on how to be a server that your guests will remember and come back for.
Check out HowExpert Guide to Serving to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry!
About the author:
Emma Eliason has been working as a server for nearly a decade. Starting at 19 years old, she knew she needed to be able to provide a better life for herself and her daughter. Now, eight years later, she shares the wisdom and humor she has picked up along the way. Emma has a strong passion when it comes to servers understanding their endless potential to positively impact someone’s day or even their life. With tips focused on empathy and hospitality, Emma shares how she’s been able to financially support two kids on server income alone while taking pride in her skills as a seasoned veteran of the restaurant industry.
HowExpert publishes how to guides by everyday experts.
©2022 HowExpert (P)2022 HowExpertLos oyentes también disfrutaron...
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Historia4 out of 5 stars 68
Food writer and clinical psychologist Scott Haas wanted to know what went on inside the mind of a top chef - and what kind of emotional dynamics drove the fast-paced, intense interactions inside a great restaurant. To capture all the heat and hunger, he spent 18 months immersed in the kitchen of James Beard Award-winner Tony Maws's restaurant, Craigie on Main, in Boston. He became part of the family, experiencing the drama first-hand.
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1 out of 5 stars
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Truly horrible narration
- De Fidge en 03-28-15
De: Scott Haas
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Waiter to the Rich and Shameless
- Confessions of a Five Star Beverly Hills Server
- De: Paul Hartford
- Narrado por: James Patrick Cronin
- Duración: 10 h y 2 m
- Versión completa
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General4 out of 5 stars 1,347
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Narración:4 out of 5 stars 1,256
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Historia4 out of 5 stars 1,261
Waiter to the Rich and Shameless is not just a peek into the secretive inner workings of a legendary five-star restaurant; it is not just a celebrity tell-all or a scathing corporate analysis. It is a top-tier waiter's personal coming-of-age story, an intimate look into the complicated challenges of serving in the country's most elite, Hollywood-centric dining room while fighting to maintain a sense of self and purpose.
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2 out of 5 stars
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Not what I imagined
- De C Larkin en 02-17-17
De: Paul Hartford
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50 Essential Etiquette Lessons
- How to Eat Lunch with Your Boss, Handle Happy Hour Like a Pro, and Write a Thank You Note in the Age of Texting and Tweeting
- De: Katherine Flannery
- Narrado por: Brittany Wilkerson
- Duración: 3 h y 5 m
- Versión completa
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General4 out of 5 stars 54
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Narración:4.5 out of 5 stars 40
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Historia4 out of 5 stars 39
Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.
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2 out of 5 stars
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Some good info, negative tone
- De Kathryn Lucas en 06-18-22
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Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- De: Jon Taffer, Karen Kelly
- Narrado por: Luke Daniels
- Duración: 7 h y 14 m
- Versión completa
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General4.5 out of 5 stars 545
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Narración:4.5 out of 5 stars 475
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Historia4.5 out of 5 stars 475
If there’s anyone who can prevent a bar or restaurant from going belly-up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants.
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4 out of 5 stars
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Wish Jon was the narrator!!
- De Bonnie en 03-04-15
De: Jon Taffer, y otros
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Nickel and Dimed
- On (Not) Getting By in America
- De: Barbara Ehrenreich
- Narrado por: Cristine McMurdo-Wallis
- Duración: 8 h y 12 m
- Versión completa
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General4 out of 5 stars 1,598
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Narración:4.5 out of 5 stars 1,026
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Historia4 out of 5 stars 1,025
This engrossing piece of undercover reportage has been a fixture on the New York Times best seller list since its publication. With nearly a million copies in print, Nickel and Dimed is a modern classic that deftly portrays the plight of America's working-class poor.
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2 out of 5 stars
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Good concept, but poor execution.
- De Marco Forcone en 08-24-04
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Life, on the Line
- A Chef's Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat
- De: Grant Achatz, Nick Kokonas
- Narrado por: Johnny Heller
- Duración: 12 h y 51 m
- Versión completa
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General4.5 out of 5 stars 723
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Narración:4.5 out of 5 stars 621
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Historia5 out of 5 stars 623
In 2007 chef Grant Achatz seemingly had it made. He had been named one of the best new chefs in America by Food & Wine in 2002, received the James Beard Foundation Rising Star Chef of the Year Award in 2003, and in 2005 he and Nick Kokonas opened the conceptually radical restaurant Alinea, which was named Best Restaurant in America by Gourmet magazine. Then, Achatz was diagnosed with stage IV squamous cell carcinoma - tongue cancer.
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5 out of 5 stars
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A Tasteless World?
- De Exec. Chef 'Special K' en 03-18-14
De: Grant Achatz, y otros
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Back of the House
- The Secret Life of a Restaurant
- De: Scott Haas
- Narrado por: Johnny Heller
- Duración: 7 h y 59 m
- Versión completa
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General4 out of 5 stars 85
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Narración:4 out of 5 stars 66
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Historia4 out of 5 stars 68
Food writer and clinical psychologist Scott Haas wanted to know what went on inside the mind of a top chef - and what kind of emotional dynamics drove the fast-paced, intense interactions inside a great restaurant. To capture all the heat and hunger, he spent 18 months immersed in the kitchen of James Beard Award-winner Tony Maws's restaurant, Craigie on Main, in Boston. He became part of the family, experiencing the drama first-hand.
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1 out of 5 stars
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Truly horrible narration
- De Fidge en 03-28-15
De: Scott Haas
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Gordon Ramsay
- On Top of the World
- De: Neil Simpson
- Narrado por: Richard Aspel
- Duración: 9 h y 10 m
- Versión completa
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General4.5 out of 5 stars 195
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Narración:4 out of 5 stars 178
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Historia4.5 out of 5 stars 177
Best known as the host of Fox's Hell's Kitchen and Kitchen Nightmares, Gordon Ramsay is one of the most driven, successful, and irate chefs around. He has thrown Hollywood actresses out of his restaurants and is notorious for his anger, but his food has been served to numerous heads of state, and he is one of only three chefs in England whose restaurant is rated at three Michelin stars. Sometimes hilarious and frequently heartbreaking, this is Gordon Ramsay’s full life, from tenements and poverty to top-notch restaurants and fame.
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5 out of 5 stars
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Well Done
- De Stephanie curry en 01-30-15
De: Neil Simpson
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Cleaning House
- A Mom's Twelve-Month Experiment to Rid Her Home of Youth Entitlement
- De: Kay Willis Wyma
- Narrado por: Tavia Gilbert
- Duración: 8 h y 24 m
- Versión completa
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General4.5 out of 5 stars 195
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Narración:4.5 out of 5 stars 163
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Historia4.5 out of 5 stars 164
Do your kids think that clean, folded clothes magically appear in their drawers? Do they roll their eyes when you suggest they clean the bathroom? Do you think it's your job to pave their road to success? As parents, so often we hover, race in to save, and do everything we can for our kids - unintentionally reinforcing their belief that the world revolves around them. When Kay Wyma realized that an attitude of entitlement had crept into her home, this mother of five got some attitude of her own.
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5 out of 5 stars
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Yes, yes, YES!!
- De Rachel Maize en 06-19-12
De: Kay Willis Wyma
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Works Well with Others
- An Outsider's Guide to Shaking Hands, Shutting up, Handling Jerks, and Other Crucial Skills in Business That No One Ever Teaches You
- De: Ross McCammon
- Narrado por: Tom Taylorson
- Duración: 4 h y 12 m
- Versión completa
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General4 out of 5 stars 108
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Narración:4.5 out of 5 stars 90
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Historia4 out of 5 stars 91
This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights and practical advice from a guy who still remembers what it's like to feel entirely ill equipped for professional success.
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2 out of 5 stars
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Amusing but really limited
- De Margaret en 11-24-15
De: Ross McCammon
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Hot Mess
- De: Emily Belden
- Narrado por: Amanda Ronconi
- Duración: 13 h y 3 m
- Versión completa
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General4.5 out of 5 stars 58
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Narración:4.5 out of 5 stars 55
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Historia4.5 out of 5 stars 54
Twenty-something Allie Simon is used to playing by the rules - until Chicago's most sought-after, up-and-coming culinary genius, Benji Zane, walks into her world and pulls her into his. The only thing more renowned than Benji's mouthwatering masterpieces and equally luscious good looks? His struggle with addiction and his reckless tendency to live life on the edge, no matter the havoc he wreaks along the way. But loving someone means supporting him no matter what, or so Allie tells herself.
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4 out of 5 stars
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Just finished...
- De Joanne Cunningham en 01-08-19
De: Emily Belden
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Success Is for You
- Using Heart-Centered Power Principles for Lasting Abundance and Fulfillment
- De: David R. Hawkins MD/PHD
- Narrado por: David R. Hawkins MD/PHD
- Duración: 6 h y 10 m
- Versión completa
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General4.5 out of 5 stars 358
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Narración:5 out of 5 stars 300
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Historia4.5 out of 5 stars 298
Success Is for You draws upon many concepts that fans of Dr. Hawkins will recognize and applies them to the world of business and the psychology of success. Expanding upon the illuminating discussion of the attractor patterns of success from Power vs. Force, this remarkable never-before-published book pulls back the curtain on the inner workings of the successful mind. Success, according to Dr. Hawkins, is an attitude we inhabit rather than a goal we strive for.
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5 out of 5 stars
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Actually some new stuff for me...
- De Amazon Customer en 03-28-17
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Restaurant Man
- De: Joe Bastianich
- Narrado por: Joe Bastianich
- Duración: 8 h y 9 m
- Versión completa
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General4.5 out of 5 stars 849
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Narración:4.5 out of 5 stars 747
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Historia4.5 out of 5 stars 747
How does a nice Italian boy from Queens turn his passion for food and wine into a nationwide empire? In his intrepid, irreverent, and terrifically entertaining memoir, Restaurant Man, Joe Bastianich charts his remarkable culinary journey from his parents’ neighborhood eatery to becoming one of the country’s most successful restaurateurs, along with his superstar chef partners: his mother, Lidia Bastianich, and Mario Batali.
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4 out of 5 stars
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If you liked Kitchen Confidential you'll...
- De J.D. McPherson en 02-19-16
De: Joe Bastianich
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How to Get Sh*t Done
- Why Women Need to Stop Doing Everything So They Can Achieve Anything
- De: Erin Falconer
- Narrado por: Lauren Fortgang
- Duración: 6 h y 38 m
- Versión completa
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General4 out of 5 stars 331
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Narración:4.5 out of 5 stars 276
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Historia4 out of 5 stars 276
Finally, in the first productivity book by a woman in a decade, Erin Falconer will show you how to do less - a lot less. In fact, How to Get Sh*t Done will teach you how to zero in on the three areas of your life where you want to excel, and then it will show you how to offload, outsource, or just stop giving a damn about the rest. In How to Get Sh*t Done she shows how even the most perfectionistic among us can tap in to our inner free spirit and learn to feel like badasses rather than drudges.
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3 out of 5 stars
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Not What I Expected
- De Justin Jones en 02-05-18
De: Erin Falconer
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It's Not Me, It's You
- Impossible perfectionist, 27, seeks very very very tidy woman
- De: Jon Richardson
- Narrado por: Jon Richardson
- Duración: 3 h y 16 m
- Versión resumida
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General4.5 out of 5 stars 167
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Narración:4.5 out of 5 stars 143
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Historia4.5 out of 5 stars 142
A control freak looks for love (women who leave wet teaspoons in sugar bowls need not apply). ‘I haven’t woken up with a cup of tea by the bed for seven years. It seems such a small thing but it’s one of a thousand things I miss about having someone around to take care of me. I have spent my entire adult life getting things the way I want them and all I want now is someone to give it all up for.’ Jon Richardson. Is your filing faultless? Your CDs, apostrophes, cutlery all in the right places?
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5 out of 5 stars
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Different, surprising comedy
- De Vasilia en 05-14-12
De: Jon Richardson
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First Things First
- The Rules of Being a Warner
- De: Kurt Warner, Brenda Warner, Jennifer Schuchmann - contributor
- Narrado por: Todd Busteed, Rebecca Gallagher, Abigail Seward
- Duración: 6 h y 48 m
- Versión completa
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General5 out of 5 stars 25
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Narración:4.5 out of 5 stars 22
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Historia5 out of 5 stars 21
First Things First is an honest, insightful, and entertaining look at life inside the Warner household. Kurt and Brenda speak candidly about their marriage, the values they are working to instill in their kids, things they've done right, mistakes they've made, the importance of giving back, and the legacy they hope to leave behind.
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5 out of 5 stars
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A must read!!
- De Amazon Customer en 04-18-18
De: Kurt Warner, y otros
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I'll Be There (But I'll Be Wearing Sweatpants)
- Finding Unfiltered, Real-Life Friendships in This Crazy, Chaotic World
- De: Amy Weatherly, Jess Johnston
- Narrado por: Amy Weatherly, Jess Johnston
- Duración: 5 h y 19 m
- Versión completa
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General4.5 out of 5 stars 475
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Narración:4.5 out of 5 stars 408
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Historia4.5 out of 5 stars 405
Loneliness doesn't care what age you are, how many Instagram followers you have, or where you call home. It doesn't care how "put together" you appear to the outside world. We have a collective wound that only authentic sisterhood can heal. With real-life vulnerability and "I’ve been there, too" wisdom about building deep and satisfying friendships, Amy and Jess unpack the lies we've been told about friendship
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4 out of 5 stars
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Heavy religious content slightly off-putting
- De Gary en 03-12-22
De: Amy Weatherly, y otros
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Polish Your Poise with Madame Chic
- Lessons in Everyday Elegance
- De: Jennifer L. Scott
- Narrado por: Amy Rubinate
- Duración: 4 h y 3 m
- Versión completa
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General4.5 out of 5 stars 482
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Narración:4 out of 5 stars 413
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Historia4.5 out of 5 stars 407
Just step out your door today, and you will notice that poise is a rarity in our wired, fast-paced, and unmannerly world. As uncivil behaviors like flip-flops at Broadway shows and digital oversharing proliferate, this timely book reminds us of the quiet power of behaving with dignity, kindness, and grace. Jennifer L. Scott's Parisian mentor, Madame Chic, embodied poise and not just with the good posture, stylish attire, and natural manners that made her extraordinarily elegant.
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4 out of 5 stars
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The speaker's voice sounds very robotic
- De Bobbie Monroe en 01-09-16
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Irrationally Yours
- On Missing Socks, Pickup Lines, and Other Existential Puzzles
- De: Dan Ariely
- Narrado por: Simon Jones
- Duración: 3 h y 22 m
- Versión completa
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General4 out of 5 stars 228
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Narración:4.5 out of 5 stars 197
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Historia4 out of 5 stars 196
Behavioral economist Dan Ariely revolutionized the way we think about ourselves, our minds, and our actions in his books Predictably Irrational, The Upside of Irrationality, and The Honest Truth About Dishonesty. Ariely applies this scientific analysis of the human condition in his "Ask Ariely" Q and A column in the Wall Street Journal, in which he responds to readers who write in with personal conundrums ranging from the serious to the curious.
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3 out of 5 stars
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Not what I expected
- De Gordon en 05-30-15
De: Dan Ariely
Lo que los oyentes dicen sobre HowExpert Guide to Serving
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Brandilyn Towne
- 08-19-23
A MUST for new or seasoned servers.
I loved it! As a seasoned server, this book reminded me why I love my job so much. It also gave genuine and realistic tips that I use daily. If you’re New to serving, consider this great training. If you’ve been a server, consider this a reminder. If you need tips or help getting better…this is it. Great stories and tips.
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