
Dare to Serve
How to Drive Superior Results by Serving Others
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Narrado por:
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Cheryl A. Bachelder
Acerca de esta escucha
Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry - by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.
By 2014 average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way.
She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this audiobook shows that it's actually challenging and tough minded - a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.
©2015 Cheryl Bachelder (P)2015 Gildan Media LLCLos oyentes también disfrutaron...
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Historia
John C. Maxwell wants to help you become the smartest leader you can be by sharing Leadership Gold with you. After nearly forty years of leading, Maxwell has mined the gold so you don't have to. Each gold nugget is contained in one of 26 chapters designed to be a six-month mentorship from the international leadership expert. Each chapter contains detailed application exercises and a "Mentoring Moment" for leaders who desire to mentor others.
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Good Stuff
- De Afzal Chaudhry en 06-26-20
De: John C. Maxwell
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Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- De: Chip Conley
- Narrado por: Brian Sutherland
- Duración: 10 h y 28 m
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Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
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Presentation and attention to detail matter
- De Stephen Estelle en 11-05-19
De: Chip Conley
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Who
- The A Method for Hiring
- De: Geoff Smart, Randy Street
- Narrado por: Patrick Lawlor
- Duración: 4 h y 47 m
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Geoff Smart and Randy Street offer a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.
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Great book but need PDF of Scorecard material
- De Nancy Walsh en 10-17-12
De: Geoff Smart, y otros
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First, Break All the Rules
- What the World's Greatest Managers Do Differently
- De: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrado por: Mel Foster
- Duración: 9 h y 51 m
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
- De A. Yoshida en 09-09-19
De: Marcus Buckingham, y otros
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The 8th Habit
- From Effectiveness to Greatness
- De: Stephen R. Covey
- Narrado por: Stephen R. Covey
- Duración: 14 h y 23 m
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The 8th Habit is the answer to the soul's yearning for greatness, the organization's imperative for significance and superior results, and humanity's search for its "voice". Profound, compelling, and stunningly timely, this groundbreaking new audiobook of next level thinking gives a clear way to finally tap the limitless value-creation promise of the Knowledge Worker Age.
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A Real Disappointment
- De Mark en 03-08-07
De: Stephen R. Covey
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- De: Sydney Finkelstein
- Narrado por: Mel Foster
- Duración: 8 h y 31 m
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After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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Interesting, but not helpful
- De Ben en 03-12-16
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The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
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The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- De: Trevor Throness
- Narrado por: Tom Parks
- Duración: 5 h y 41 m
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People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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great listen
- De RB Player en 03-30-18
De: Trevor Throness
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
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Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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Up Your Business
- 7 Steps to Fix, Build, or Stretch Your Organization
- De: Dave Anderson
- Narrado por: Dave Anderson
- Duración: 6 h y 54 m
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You'll find the following in Up Your Business: effective interview questions and strategies; a sample ad that attracts eagles and weeds out turkeys; three dozen high-impact training strategies; the three keys to weeding out entitlement in your business; your three options for dealing with poor performers; how to create vision and strategy for your business; and much, much more!
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Hard-hitting, Practical and Pithy Wisdom
- De Christopher en 11-22-11
De: Dave Anderson
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It's Not About the Coffee
- Leadership Principles from a Life at Starbucks
- De: Howard Behar
- Narrado por: Malcolm Hillgartner
- Duración: 4 h y 22 m
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Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.
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Top Level Leadership
- De ManifestingMango en 07-31-09
De: Howard Behar
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The Commitment Engine
- Making Work Worth It
- De: John Jantsch
- Narrado por: John Jantsch
- Duración: 6 h y 17 m
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The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
De: John Jantsch
Lo que los oyentes dicen sobre Dare to Serve
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Melocoton
- 11-17-16
Exceeded my expectations
I learned something useful from this book. I was expecting platitudes and bragging by the author. This was actually very thoughtful information about how to lead well.
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- Amazon Customer
- 06-21-17
get this book
loved it and very challenging. always better when author is also the narrator. must read for all leaders.
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- Angela S
- 01-14-21
Excellent
This book teaches so much in such a short time. Humility is a trait that is hard to perfect. But this books explains its benefits thoroughly. Great read for budding entrepreneurs.
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- Anonymous User
- 11-28-20
inspiring and challenging read
I was challenged and inspired to serve with excellence instead of just being a consumer. This is a great book for anyone in the service industry.
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- Anonymous User
- 05-19-19
Exceptional Advice
I’ve had the chance to meet Cheryl on a few occasions. She is a wonderful person. The effort she has put into her career is evident in person and in her book, “Dare to Serve”. In her book she reveals in detail how serving others is good for business. It’s like that old saying. “Common sense isn’t that common”. So it is with serving others.
At the core of serving others is a Biblical world view. “Those who would be first, must be last”. This is wisdom for business and life.
I heartily endorse this book for anyone who wants to be better... at almost anything.
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- Daniel
- 02-08-16
Good read, great story
enjoyed the journey. requires a willingness to trust in her results to see her through the journey. compelling story, brilliant life.
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esto le resultó útil a 1 persona
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- David H
- 07-13-16
Good book, decent performance
Good stuff. Gets to the point. There are a few spots in the reading where the pitch of the author's voice changes for a sentence, then goes back to normal. Assuming that it was a re-recorded section. Overall, worth the read.
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- Torrance L. Ford
- 07-03-16
Servant Leadership at its Best!
Very well organized and easy to see how she transformed the company using servant leadership.
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- MEW
- 02-26-20
Mid 30’s - Still figuring life out- fabulous book
If you fancy yourself a future leader like myself, this book is a wonderful read. It places a lot of perspective between myself and those I would like to lead. A lack of personal understanding on my part of others is one reason that drove me to listen to this book. The other is my personal desire to understand how different women (like Cheryl) have harnessed success during trying times. Life is tough and Cheryl’s leadership style gives me hope.
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