Communicate With Confidence
How to Say It Right the First Time and Every Time
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Narrado por:
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Virtual Voice
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De:
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Dianna Booher
Este título utiliza narración de voz virtual
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Good news! You'll never be at a loss for words after reading Communicate With Confidence!
In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills!
You’ll learn how to:
- Establish credibility and show concern
- Master the art of small talk to connect with colleagues, customers, and friends
- Transition from criticizing to coaching your employees and coworkers
- Listen so you really hear what others say to you—their meaning, not just their words
- Negotiate so that everybody feels like a winner
- Give clear instructions
- Give and receive usable feedback
- Ask appropriate questions and answer questions appropriately to gain cooperation
- Present ideas persuasively
- Communicate clearly and productively across gender and cultural lin
- Say “no” to opportunities and activities while leaving the relationship intact
- Read body language accurately so that you don’t miss subtle messages
- Speak up in meetings to get credit for your ideas and other contributions
- Lead effective meetings so that your group achieves results rather than wastes time
- Give advice that people really appreciate and use.
- Solicit specific advice that’s usable without listening to people ramble off target.
- Settle ongoing conflicts that reduce your overall stress
Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures.
Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.
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