The 80:20 of Delivery - What to Keep, Cut, and Automate to Scale Smart

What if the way you're delivering your product or service is quietly draining your time, team, and profits?

In this episode of Freedom to Exit, Lani breaks down how to audit your delivery model using the 80/20 rule—identifying what actually drives client results and profit, and what needs to be cut, streamlined, or automated. You’ll learn how to avoid “nice but expensive” features that clients don’t value, why sloppy delivery sabotages referrals, and how to make smarter decisions using client feedback, not guesswork.

She shares:

• Why founders hold onto outdated delivery offers (and how to let go)
• The hidden costs of over-delivering without profit
• Automations that free up time and improve client experience
• Red flags that reveal pricing and scope problems
• How to gather honest feedback that drives upgrades and referrals

If you want to scale without chaos and finally step out of the weeds, this episode is a must.

What You’ll Learn

• How to audit your current delivery model
• Common traps that sabotage profit and scale
• What to automate to reclaim time and reputation
• Why clean delivery = better reviews, referrals, and revenue

📌 Instagram: @stealthfreedomtoexit

📌 Facebook: Lani Dickinson

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🌐 Website: stealthfreedomtoexit.com