After Action Review
Continuous Improvement Made Easy
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After Action Review
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Narrado por:
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Randal Schaffer
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De:
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Artie Mahal
Acerca de esta escucha
Master the After Action Review (AAR) to improve the outcome of any personal or professional activity.
From the beginning of time, humans have survived and thrived by learning from their experiences - both good and bad - and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between "what was" and "what could be".
Even if we're not consciously aware of it, we're constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement (CI), then next time around, the outcomes can be more rewarding and desirable.
After Action Review (AAR) is a continuous improvement approach for reflecting on the work of a group or team. Learn how to apply both informal and formal AAR approaches. Along with a complete walk-through, the audiobook includes resources and materials you can use in your work right now. For example, the Group Insights template will help you distinguish "likes" from "wishes", and the Planning Template will show you how to optimize the time spent during the AAR.
Chapter one covers basic facilitation skills needed to conduct an AAR including active listening, questioning, information gathering and analysis, public speaking, presenting, intervening, and managing group dynamics. Chapter two explains the AAR in detail including its value proposition and frameworks. Chapter three explores the informal AAR, and chapter four the formal AAR.
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Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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4 out of 5 stars
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Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
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Designing for Growth
- A Design Thinking Tool Kit for Managers
- De: Jeanne Liedtka, Tim Ogilvie
- Narrado por: Nicol Zanzarella
- Duración: 6 h y 35 m
- Versión completa
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General4 out of 5 stars 104
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Narración:4 out of 5 stars 87
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Historia4 out of 5 stars 86
Jeanne Liedtka and Tim Ogilvie educate listeners on one of the hottest trends in business development: "design thinking", or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed as a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design.
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4 out of 5 stars
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Audiobook requires regular book
- De GoingGoingGone... en 07-01-18
De: Jeanne Liedtka, y otros
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Well Said!
- Presentations and Conversations that Get Results
- De: Darlene Price
- Narrado por: Darlene Price
- Duración: 9 h y 23 m
- Versión completa
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General4.5 out of 5 stars 29
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Narración:4.5 out of 5 stars 26
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Historia4.5 out of 5 stars 26
Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.
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5 out of 5 stars
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I'd choose the audio over the printed book
- De S. D. Schwaitzberg en 11-24-19
De: Darlene Price
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Storytelling with Data
- A Data Visualization Guide for Business Professionals
- De: Cole Nussbaumer Knaflic
- Narrado por: Cole Nussbaumer Knaflic
- Duración: 5 h y 43 m
- Versión completa
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General4.5 out of 5 stars 433
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Narración:4.5 out of 5 stars 369
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Historia4.5 out of 5 stars 366
Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You'll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory but made accessible through numerous real-world examples - ready for immediate application to your next graph or presentation.
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4 out of 5 stars
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Very insightful and actionable
- De Amazon Customer en 04-27-18
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Solving Problems with Design Thinking
- Ten Stories of What Works
- De: Jeanne Liedtka, Andrew King, Kevin Bennett
- Narrado por: Dina Pearlman
- Duración: 7 h y 19 m
- Versión completa
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General4 out of 5 stars 92
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Narración:4 out of 5 stars 80
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Historia4 out of 5 stars 81
Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.
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5 out of 5 stars
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Excellent book for design thinkers
- De Amazon Customer en 11-16-16
De: Jeanne Liedtka, y otros
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- De: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
- Duración: 6 h y 37 m
- Versión completa
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General4.5 out of 5 stars 110
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Narración:4.5 out of 5 stars 89
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Historia4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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5 out of 5 stars
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If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
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General4 out of 5 stars 99
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Narración:4 out of 5 stars 63
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Historia4.5 out of 5 stars 63
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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1 out of 5 stars
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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Leading with Cultural Intelligence, Second Editon
- The Real Secret to Success
- De: David Livermore
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 52 m
- Versión completa
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General4 out of 5 stars 58
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Narración:4.5 out of 5 stars 45
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Historia4.5 out of 5 stars 46
Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.
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2 out of 5 stars
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good 101, but not more
- De V. Taras en 04-21-16
De: David Livermore
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Design Thinking in Business and IT: Overview, Techniques and Example Workshop
- De: Florian Heuer
- Narrado por: Bryan Stout
- Duración: 1 h y 4 m
- Versión completa
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General4 out of 5 stars 88
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Narración:4 out of 5 stars 75
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Historia3.5 out of 5 stars 75
You might've talked about innovation with your IT department or software development agency lately and the words "design thinking" were surely mentioned. So what is it? Just another piece of business jargon to add to your arsenal or a useful tool? Or maybe even an overestimated hype? Nowadays every organization or business runs into a myriad of problems as business models become increasingly more complex. Globalization and advances in communication and technology, all add up to creating unique opportunities but also new challenges that are not easy to solve applying the old tested methods.
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4 out of 5 stars
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Basic design thinking lesson
- De Preston en 04-09-16
De: Florian Heuer
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Organizational Culture and Leadership, Fifth Edition
- De: Edgar H. Schein, Peter Schein
- Narrado por: Noah Michael Levine
- Duración: 12 h y 34 m
- Versión completa
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General4.5 out of 5 stars 120
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Narración:4 out of 5 stars 108
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Historia4 out of 5 stars 107
Organizational Culture and Leadership is the classic reference for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership. Author Edgar Schein is the 'father' of organizational culture, world-renowned for his expertise and research in the field; in this book, he analyzes and illustrates through cases the abstract concept of culture and shows its importance to the management of organizational change.
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1 out of 5 stars
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Terrible listening experience
- De Ashley en 01-26-19
De: Edgar H. Schein, y otros
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Journey to the Emerald City
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 2 h y 51 m
- Versión resumida
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General4 out of 5 stars 45
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Narración:4.5 out of 5 stars 35
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Historia4 out of 5 stars 36
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
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5 out of 5 stars
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Every creative leaders go to book
- De June en 01-08-18
De: Roger Connors, y otros
Lo que los oyentes dicen sobre After Action Review
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Erin Kerker
- 08-30-19
A Great Guide for AAR Peocess
this book thoroughly explains the After Action Review Process. There is a heavy focus on HOW to facilitate these meetings as well as a clear explanation of what type of information should be obtained. I also appreciate the explanation on how to process information gained.
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