
A Gentle Introduction to Social Engineering Attack and Prevention
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Narrado por:
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Timothy Burke
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De:
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Stephen Haunts
Acerca de esta escucha
Should that delivery man be walking around the office unattended? Has someone just asked you to hold the door, and you don't recognize them? Do you trust that person trying to befriend you in the bar next to the office?
These are all potential social-engineering plays against you by professional criminals.
Social engineering is one of the biggest threats to our organizations today. Social engineers use manipulation techniques to coerce people into revealing secrets about our companies to allow attackers to gain access to critical systems.
In this audiobook, we will look at some of the techniques used in social engineering and look at how to guard yourself against them. We will cover subjects like:
- Information gathering
- Pretexting
- Elicitation
- Manipulation
- Personal mitigation techniques
- Corporate mitigation techniques
About the author: Stephen Haunts is an experienced software developer with a focus on Microsoft .NET technologies and security for back-end enterprise systems. Stephen is also a Pluralsight author, blogger at stephenhaunts.com, writer, and international conference speaker at events like NDC London, NDC Oslo, NDC Sydney, Techorama, and SDD Conf. Stephen also runs a user group called Derbyshire Dot Net in the UK.
©2008 Stephen Haunts (P)2018 Stephen HauntsLos oyentes también disfrutaron...
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Historia
Everything is a computer. Ovens are computers that make things hot; refrigerators are computers that keep things cold. These computers - from home thermostats to chemical plants - are all online. All computers can be hacked. And Internet-connected computers are the most vulnerable. Forget data theft: Cutting-edge digital attackers can now crash your car, your pacemaker, and the nation’s power grid. In Click Here to Kill Everybody, renowned expert and best-selling author Bruce Schneier examines the hidden risks of this new reality.
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Same old Bruce
- De Fausto Cepeda en 04-03-19
De: Bruce Schneier
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Survive Like a Spy
- Real CIA Operatives Reveal How They Stay Safe in a Dangerous World and How You Can Too
- De: Jason Hanson
- Narrado por: Jason Hanson
- Duración: 6 h y 15 m
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Everyone loves a good spy story, but most of the ones we hear are fictional. That's because the most dangerous and important spycraft is done in secret, often without anyone even noticing. In Survive Like a Spy, best-selling author and former CIA officer Jason Hanson takes the listener deep inside the world of espionage, revealing true stories and expert tactics from real agents engaged in life-threatening missions around the world.
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Fantastic book, practical tips, too much marketing
- De Jennifer Sights en 04-05-18
De: Jason Hanson
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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The Starfish and the Spider
- The Unstoppable Power of Leaderless Organizations
- De: Ori Brafman, Rod Beckstrom
- Narrado por: Sean Pratt
- Duración: 5 h y 32 m
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If you cut off a spider's leg, it's crippled; if you cut off its head, it dies. But if you cut off a starfish's leg it grows a new one, and the old leg can grow into an entirely new starfish. The Starfish and the Spider argues that organizations fall into two categories: "spiders", which have a rigid hierarchy, and "starfish", which rely on the power of peer relationships.
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Centralized and decentralized models
- De Chan Meng en 12-07-07
De: Ori Brafman, y otros
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Countdown to Zero Day
- Stuxnet and the Launch of the World's First Digital Weapon
- De: Kim Zetter
- Narrado por: Joe Ochman
- Duración: 13 h
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The virus now known as Stuxnet was unlike any other piece of malware built before: Rather than simply hijacking targeted computers or stealing information from them, it proved that a piece of code could escape the digital realm and wreak actual, physical destruction—in this case, on an Iranian nuclear facility.
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Amazingly detailed, sober and above all, damning
- De Greg en 11-22-14
De: Kim Zetter
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Technically Wrong
- Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech
- De: Sara Wachter-Boettcher
- Narrado por: Andrea Emmes
- Duración: 5 h y 42 m
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Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.
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Pretty good but not complete
- De Casey en 10-29-17
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No Place to Hide
- Edward Snowden, the NSA, and the U.S. Surveillance State
- De: Glenn Greenwald
- Narrado por: L. J. Ganser
- Duración: 9 h y 49 m
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In May 2013, Glenn Greenwald set out for Hong Kong to meet an anonymous source who claimed to have astonishing evidence of pervasive government spying and insisted on communicating only through heavily encrypted channels. That source turned out to be the 29-year-old NSA contractor Edward Snowden, and his revelations about the agency’s widespread, systemic overreach proved to be some of the most explosive and consequential news in recent history, triggering a fierce debate over national security....
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Best Read in Print Format
- De Alfredo Ramirez en 11-22-14
De: Glenn Greenwald
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@War
- The Rise of the Military-Internet Complex
- De: Shane Harris
- Narrado por: Stephen R. Thorne
- Duración: 9 h y 43 m
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The United States military currently views cyberspace as the "fifth domain" of warfare - alongside land, sea, air, and space - and the Department of Defense, National Security Agency, and CIA all field teams of hackers who can - and do - launch computer virus strikes against enemy targets. In fact, as @War shows, US hackers were crucial to our victory in Iraq.
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The short history of the US and Cyber War
- De Greg en 02-06-15
De: Shane Harris
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Exploding the Phone
- The Untold Story of the Teenagers and Outlaws Who Hacked Ma Bell
- De: Phil Lapsley
- Narrado por: Johann North
- Duración: 12 h y 9 m
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Before smartphones, back even before the Internet and personal computer, a misfit group of technophiles, blind teenagers, hippies, and outlaws figured out how to hack the world’s largest machine: the telephone system. Starting with Alexander Graham Bell’s revolutionary "harmonic telegraph", by the middle of the 20th century the phone system had grown into something extraordinary, a web of cutting-edge switching machines and human operators that linked together millions of people like never before. But the network had a billion-dollar flaw, and once people discovered it, things would never be the same.
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Great Story along with Great Technical Research
- De Elsa Braun en 04-25-16
De: Phil Lapsley
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Where Wizards Stay Up Late
- The Origins of the Internet
- De: Katie Hafner, Matthew Lyon
- Narrado por: Mark Douglas Nelson
- Duración: 10 h y 19 m
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Twenty-five years ago, it didn't exist. Today, 20 million people worldwide are surfing the Net. Where Wizards Stay Up Late is the exciting story of the pioneers responsible for creating the most talked about, most influential, and most far-reaching communications breakthrough since the invention of the telephone. In the 1960s, when computers where regarded as mere giant calculators, J.C.R. Licklider at MIT saw them as the ultimate communications devices.
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Absolutely fascinating and we'll researched
- De Elsa Braun en 10-01-16
De: Katie Hafner, y otros
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The Plot to Hack America
- How Putin's Cyberspies and WikiLeaks Tried to Steal the 2016 Election
- De: Malcolm Nance
- Narrado por: Gregory Itzin
- Duración: 6 h y 13 m
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In April 2016, computer technicians at the Democratic National Committee discovered that someone had accessed the organization's computer servers and conducted a theft that is best described as Watergate 2.0. In the weeks that followed, the nation's top computer security experts discovered that the cyber thieves had helped themselves to everything: sensitive documents, emails, donor information, even voice mails.
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Short and Terrifying
- De Teadrinker en 03-19-17
De: Malcolm Nance
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Program or Be Programmed
- Ten Commands for a Digital Age
- De: Douglas Rushkoff
- Narrado por: Douglas Rushkoff
- Duración: 3 h y 28 m
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In 10 chapters, composed of 10 "commands", Rushkoff provides cyber enthusiasts and technophobes alike with the guidelines to navigate the digital new universe. In this spirited, accessible poetics of new media, Rushkoff picks up where Marshall McLuhan left off, helping listeners to recognize programming as the new literacy of the digital age - and as a template through which to see beyond social conventions and power structures that have vexed us for centuries.
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Good book, but with some crazy ranting
- De Bjarne en 02-05-15
De: Douglas Rushkoff