Jay Baer
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Jay Baer

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Jay Baer is a 7th-generation entrepreneur, New York Times best-selling author of seven books, and founder of six multi-million dollar companies. In 2023, he was named a Top 30 Global Guru in both Customer Experience and in Marketing. Jay has advised more than 700 brands in his career, including Nike, Oracle, Hilton, The United Nations and 40 of the FORTUNE 500. He is an inductee into the professional speaking and word of mouth marketing halls of fame. Jay has authored or co-authored among the best-selling business books of all-time in the categories of digital marketing, customer service, customer experience, and business growth. He has been named to more than 50 top global business influencer lists. Jay’s books are known for deep, first-party research combined with unique, compelling case studies, and a heavy sprinkling of humor.
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Hug Your Haters

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  • Youtility Audiobook By Jay Baer cover art

    • Youtility

    • Why Smart Marketing Is About Help Not Hype
    • By: Jay Baer
    • Narrated by: Marcus Sheridan, Jay Baer
    • Length: 4 hrs and 51 mins
    • Release date: 06-27-13
    • Language: English
    • 4.5 out of 5 stars 306 ratings

    Regular price: $21.48 or 1 credit

    Sale price: $21.48 or 1 credit

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  • Talk Triggers Audiobook By Jay Baer, Daniel Lemin cover art

    Regular price: $13.50 or 1 credit

    Sale price: $13.50 or 1 credit

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  • Hug Your Haters Audiobook By Jay Baer cover art

    • Hug Your Haters

    • How to Embrace Complaints and Keep Your Customers
    • By: Jay Baer
    • Narrated by: Jay Baer
    • Length: 5 hrs and 36 mins
    • Release date: 03-01-16
    • Language: English
    • 4.5 out of 5 stars 238 ratings

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

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  • Youtility for Real Estate Audiobook By Jay Baer, Erica Campbell Byrum cover art

    Regular price: $3.49 or 1 credit

    Sale price: $3.49 or 1 credit

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  • The Now Revolution Audiobook By Jay Baer, Amber Naslund cover art

    Regular price: $24.06 or 1 credit

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  • Youtility for Accountants Audiobook By Jay Baer, Darren Root cover art

    Regular price: $3.49 or 1 credit

    Sale price: $3.49 or 1 credit

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